Thursday, November 22, 2007

A new Job.....

Since November 1th I have switched jobs. I now work for Noblis Salesconnections bv, a Microsoft Gold Partner, specilist in the Micrsoft Dynamics CRM application.

My role within the company is that of Operational Manager. With the main responsibilities for the projects and consultancy activities. Besides this I will also be active as a senior Business Consultant, helping our customers to improve their business processes and map this to Microsoft CRM.

I'm very excited about this career move; it will be giving me the opportunity to grow in the area where there will be a lot of opportunities in the near future.

Monday, March 12, 2007

First day at the Convergence 20007


During my first day at the Convergence I was able to discuss with the Microsoft Development Team for CRM 4.0, codename Titan.

During this discussion they gave a preview of the (new) functionality within CRM. One of those things is personalized workflow. This means that for any user a workflow can be set up, which adds a lot of flexibility to the application. Another new feature is "checking for double records" this functionality is basically where everyone has been asking for.

As you can understand I see a lot of new possibilities for the new version and can't what to start working within.

Sunday, February 25, 2007

Microsoft Dynamics CRM Analytics Foundation Released!

Microsoft Dynamics CRM Analytics Foundation is a business intelligence solution accelerator for Microsoft Dynamics CRM 3.0 customers and partners.

With Analytics Foundation, executives can better track and manage business performance with dashboards and KPIs. Managers and employees can create reports quickly and make better decisions. Sales, marketing, and service employees can identify and act on new opportunities to grow revenue and improve business efficiency with predictive analytics. Analytics Foundation includes an OLAP cube (UDM) built on the default Microsoft CRM 3.0 schema, dashboards for sales and service, and predictive analytics such as product recommendation, lead potential rating, marketing list generation, and more. Analytics Foundation leverages data management and analytics technologies from the Microsoft Business Intelligence suite of products including SQL Server 2005, SharePoint, Business Scorecard Manager, Excel, and PerformancePoint Server 2007 (when available).

See link

Great post on documenting your own CRM customizations

Michael Höhne has posted a great topic about documenting youre own Customizations.